When I moved in, I discovered these apartments were rushed and I'm miserable, stuck in a contract for 5 more months. Here's my complaints: (REVIEW UPDATED - I've added new info due to the questions y'all have asked m in the comments.)
NO PRIVACY
None of the windows give you no privacy. This includes my bedroom windows. All other homes and apartments on the market have reflective glass coating or film that prevents people outside from looking in, while still allowing you to see out. Essential especially in the bedrooms. I am able to see into my neighbors bedrooms and kitchen from my bedroom window. See picture below. Yuck.
POOR INSULATION
The heating and cooling bills are very high. In the Winter, my pipes froze. My heat was never turned off or turned down, yet I had no water for a full day. High quality pipes would never do this. Many of my neighbors had the same issue. The downstairs ground level floor never heats up in the Winter. There's always a cold draft.
In the Summer, the AC is constantly on. Even though I have it set to 72. The upstairs only cools to 72 if I set the thermostat to 68. Once the sun goes down it improves slightly. So frustrating.
Due to poor insulation and thin economy walls, I can hear my neighbors clearly. I actually thought several times that someone was in my house.
CHEAP ECONOMY APPLIANCES
Cabinets and countertops are made of particle board. Linoleum floors are cheap and tear easy. Economy dishwasher that doesn't clean well, leaves residue no matter the brand of detergent (I've tried several). Enconomy fridge with tiny freezer section barely big enough to fit some frozen fruit and ice cream.
POOR MANAGEMENT
Poor customer service. I've complained, and they always give me the run around. Now, sometimes they return calls, sometimes they don't. They're dodging me.
PAYING YOUR BILL IS A STRUGGLE
I don't actually know what I owe every month , no straight forward is ever given. Every month I have to do MATH problems to figure out what I owe. They apply a promotion credit for the entire first year, up front, so I have to do a bunch of adding and subtracting because their website guy is too lazy to fix it. I even offered to fix it for them..
MISC
House is terribly dusty. Poor clean up after being build. Drywall dust was swept into the floor vents. My son found this out, after which I had to take the shop vac to eat room, remove the vents and suck up the drywall dust. Dang man.
Internet is complete trash! I never get more than 10mbps. I've complained, and they always gave me the run around.
I can't tell you how many maintenance tickets I've submitted to get things fixed. Things do get fixed, but it's nuts. I'm gentle with things and they brake. I talked to my neighbors who expressed the same problems with construction quality.
Mike Lierman
September 06, 2017
